Castlings B&B Abingdon Oxfordshire

                                                  Booking Terms and Conditions

A "Booking" means any order for our Bed & Breakfast facility on this site that is accepted by us.
Acceptance will be made by us (and a contract concluded) when we have received full payment from you.
There is no agent involved in this booking process. The contract is concluded between you as the Customer and us as The Business.
Bookings can be accepted verbally face to face, by telephone, email or letter and the following terms will apply:

Confirmation of Reservation
Verbal, telephone or email confirmation of requested reservations will always be given once details of customer address, contact telephone number, and in the event of foreign guests, a passport number is received. Confirmation will include a description of the room reserved or requested, the price per night, and the  total cost of the reservation to be paid for in cash or cheque. In certain circumstances a Bank Transfer for the cost will be accepted.

Refunds and Cancellations
For cancellations made outside of 48 hours (ie prior to midday two days before scheduled arrival date) no charges will be applicable.
For cancellations made within 48 hours(ie after midday two days before scheduled arrival date) all costs previously indicated will be due for payment.

TO MAKE A CANCELLATION, YOU WILL BE REQUIRED TO CALL US ON +44(0)1235 200500 OR SPEAK VERBALLY FACE TO FACE. SHOULD THE TELEPHONE BE UNATTENDED THEN CLEAR AND PRECISE INSTRUCTIONS SHOULD BE LEFT ON THE ANSWERPHONE ALONG WITH A CONTACT TELEPHONE NUMBER IN ORDER THAT WE CAN ARRANGE FOR ANY REFUND (WHERE APPLICABLE) TO BE ARRANGED.